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snatat
Aspiring Contributor
302 Views
Message 1 of 4

BT why did you...

Why did you charge us £91 when our contract states monthly payments are £51 or so??

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3 REPLIES 3
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Guru
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Message 2 of 4

Re: BT why did you...

They know you have too much money so they thought they would help you spend it.

 

If you login to your myBT you should be able to see why they charged that amount.

If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
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snatat
Aspiring Contributor
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Message 3 of 4

Re: BT why did you...

😛 We are in a financial struggle at the moment so i dont think we can afford it so if it stays like this we will have to change providers which sucks

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Distinguished Sage
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Message 4 of 4

Re: BT why did you...

Hi

I am sorry to see you are having problems

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums


This is a customer to customer self help forum the only BT presence here are the forum moderators
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