For years my partner had issues with her broadband.... never ever was an issue detected by BT
2 years ago I took over the contract and changed the subscription
It took BT a month to get our internet conection working all of a sudden
After the above it worked fine untill a few months ago ... again BT cannot find fault
(BT Replaced the router though the in house conections are fine )
Neighbour is having similar issues
Their line check is fine but....
PM me your details and I'll take a quick look.
Out of interest, do you restart your router each day?
Sorry to hijack, but I'm in the same situation.
10ish visits from Open Reach and its no better. They're coming again today at some point.
Can I pm you as well please? What info do you need? Thank you
I should not have to
There is also no difference between a proper Cisco router and the BT Supplied Chinese Junk
What bugs me is that untill I change the contract and sign up again... BT wont "find" anything
The router stays powered on and internal routing is fine ...
Agreed, I don't want anyone rebooting it everyday, was just a checking question 🙂
I'll take a look
LIke I said I have been gettingthe runaround from the callcentre
First a new router (same make model and firmware) ..but you have to go with the flow
Then we had the smarta.. that insisted I use a LAN Cable.... The new Dell Latitudes do not have an RJ45 port .... Whenhe suggested I use a USB adapterthey hung up after I sugested that he then could blame a 3rd party adapter?
The next agent suggested interference.... but when pressed on from wat because all equipment is in the same location and has not moved also put me on hold to disconnect
(This is aside from a few hat suggested to restart the router ...like i do not have enough interuption in my daily work)
It only drops a few parcells but enough to stall a meeting , stop your outlook or in the evening your amazon prime
Now for anyone that is intrested...This is how you record it
create a folder with the name BT
Create file in notepad
Change file type to all documents
Give it the name test.bat
In it paste the below between the lines
This will create a folder with the time and in it a document the result of "ping"
Any connection timed out in this documents means your connection had a fault at that time
if %CUR_HH% lss 10 (set CUR_HH=0%time:~1,1%)
ping google.com -n 100 > ping.txt