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Moderator
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Message 51 of 52

Re: Banded Profile and Possible Congestion.

Hi @0123456789,

Thanks for getting back to me.

I've been checking your connection and it appears to be stable. I can order a boost engineer however; as your speeds are still above the original speeds (point of sale) that we quoted you of 22 Mbps (minimum guaranteed was 18 Mbps) they may not be able to do much more. I've sent you a private message so we can talk about it more.

Thanks
DanielS

Community ModeratorDannyS
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Moderator
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Message 52 of 52

Re: Banded Profile and Possible Congestion.

Hi @0123456789,

How has your connection been performing since the visit yesterday?

I'll be in the office on Monday if you'd like to judge how it's performing over the weekend.

Thanks

DanielS

Community ModeratorDannyS
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