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Aspiring Expert
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Message 21 of 36

Re: Banded connection.

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Thanks for the explanation.

 

I will monitor for a while to see what happens next as I am now connecting at less than the guaranteed minimum 😞

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Distinguished Sage
Distinguished Sage
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Message 22 of 36

Re: Banded connection.

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Are you connected to the master socket or an extension?

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Aspiring Expert
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Message 23 of 36

Re: Banded connection.

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Connected to the master socket

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Distinguished Sage
Distinguished Sage
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Message 24 of 36

Re: Banded connection.

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If you have any extension wiring, it might be worth leaving the hub connected to the test socket behind the removable faceplate to ensure your internal wiring isn't having an effect.

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Aspiring Expert
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Message 25 of 36

Re: Banded connection.

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OK.  Been there before but I'll give it a try.

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Distinguished Sage
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Message 26 of 36

Re: Banded or Not ??

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I suspect there's a fault given that the max attainable rate is also dropping.
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Aspiring Expert
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Message 27 of 36

Re: Banded or Not ??

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I will monitor for a few days and if necessary flag it up as a fault with Bt.

 

Bt have checked my line and say there are no problems but I've heard that before Smiley Frustrated

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Aspiring Expert
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Message 28 of 36

Re: Banded or Not ??

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23_05_2017.jpg

 

 

New figures for today. Speed down even lower now and again , seems to be connected to a rise in noise margin !!

 

Now even further below the guaranteed minimum speed of 20

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Distinguished Sage
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Message 29 of 36

Re: Banded or Not ??

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You need an engineer visit.
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Aspiring Expert
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Message 30 of 36

Re: Banded or Not ??

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Thanks.  I thought thats where we might be heading Smiley Wink

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