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jonmanley
Contributor
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Message 1 of 49

Broadband Boost

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Back in November I received the free "Broadband Boost" which added around 10mb (went from 50 to 60mb) and it was much appreciated.

This month it has dropped back down to under 50mb, and despite my enquiries, I am told I am getting the maximum speed possible, and we go through the usual stuff about disabling everything before testing etc.

I am testing in the same way as before and as I have always done, so am non-plussed by the missing 10mb.

 

Has anyone else benefited from the "Boost" to see it go away again?

 

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48 REPLIES 48
gg30340
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Message 2 of 49

Re: Broadband Boost

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jonmanley
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Message 3 of 49

Re: Broadband Boost

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Thanks for that - looks  very similar, though I am on FTTC - I recontracted on 5th January as well and am getting nowhere.

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imjolly
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Message 4 of 49

Re: Broadband Boost

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can you post the stats from your router

 

can you enter your phone number and post results  remember delete number  http://dslchecker.bt.com/adsl/adslchecker.welcome



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jonmanley
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Message 5 of 49

Re: Broadband Boost

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Unfortunately the link you have included returns a "site can't be reached" response.

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imjolly
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Message 6 of 49

Re: Broadband Boost

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the link is working for me  try a different browser

 

can you post stats



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pippincp
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Message 7 of 49

Re: Broadband Boost

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@imjolly wrote:

the link is working for me  try a different browser

 

can you post stats


Works OK for me too.

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jonmanley
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Message 8 of 49

Re: Broadband Boost

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Works in explorer but not in Chrome for me.

Just need to find a way to get it to paste the copy now!

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jonmanley
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Message 9 of 49

Re: Broadband Boost

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Untitled.jpg

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imjolly
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Message 10 of 49

Re: Broadband Boost

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Thanks.  So connection range is 66/46mb



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