Back in November I received the free "Broadband Boost" which added around 10mb (went from 50 to 60mb) and it was much appreciated.
This month it has dropped back down to under 50mb, and despite my enquiries, I am told I am getting the maximum speed possible, and we go through the usual stuff about disabling everything before testing etc.
I am testing in the same way as before and as I have always done, so am non-plussed by the missing 10mb.
Has anyone else benefited from the "Boost" to see it go away again?
Solved! Go to Solution.
Thanks for that - looks very similar, though I am on FTTC - I recontracted on 5th January as well and am getting nowhere.
can you post the stats from your router
can you enter your phone number and post results remember delete number http://dslchecker.bt.com/adsl/adslchecker.welcome
the link is working for me try a different browser
can you post stats
Works in explorer but not in Chrome for me.
Just need to find a way to get it to paste the copy now!
Thanks. So connection range is 66/46mb