Broadband Constantly Dropping out

[pippincp]

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@ivanbw wrote:

Ok, thanks, I will try that. Two questions:

1) I attach a photo of a filter I found in my house; I suspect it is several years old  - is that sufficient, or would you recommend an alternative?

2) Is the Router Stats  you refer to the "Event Log" I can see on my Smart Hub Manager?

Thanks.

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That filter should be OK.

Event log is not stats. Go Advanced settings/technical log.

[DavidM]

Hi @ivanbw and thanks for posting.

Sorry you’ve been having problems with the connection. We haven’t heard from you in a few days. Have you tried connecting with the filter? Has it made and difference? Can you post back and let us know how you’re getting on?

Cheers

David