For the first two months after installation of Superfast fibre 2 everything was perfect - good speed, no downtime. Now I'm getting disconnections throughout the day, sometimes multiple times per hour. (HH6 goes yellow-green-blue)
Using a default setup: HH6 plugged into master socket. No extension lines. 2 laptops and 2 phones connected via wi-fi .
After reading through other threads here I tried a 17070 quiet line test both through the microfilter and the NTE5c test socket and both were silent.
Log - Is this noise margin normal?:
I have been experiencing similar issues for over 2 weeks now, supposedly now on my 2nd fix which is supposed to be estimated to be completed today.
Line faults being registered as the cause of the fault both times.
Hi - you're not by any chance exeriencing these issues since the hot weather and only on the hottest days are you? Just a thought, could be a total red herring but I've been having issues since the hot weather.
It's possible - it's worse throughout the afternoon. The majority of the cable is underground but surfaces on a south facing wall where it sits in the sun without a box over it.
Carries on well into the evening though, a long time past the hottest part of the day.
at present the drops in connection are not affecting your speed as you still have max 80/20 for infinity 2 is the short conenction time due to the drops you refer to or because you used the test socket? have you tried leaving in test socket to see if that helps your stability?
The speed has been fine throughout, but the connection would drop every 20-60 minutes for the last week or so. It's actually been stable today.
I only tried the phone quiet test with the test socket. I'll try the modem later today -thanks for the suggestion
You seem to have been right - with the cooler weather the connection has become stable again, although noticeably slower