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does your phone work?
are you on FTTP or FTTC?
if FTTC have you tried just connecting the hh5 to the test socket with a filter and miss out the openreach modem and see if that works
I don't have any filters so, no. Would it work without them?
Unplug the phone lead from where the Openreach modem is plugged in, then connect the DSL lead from the HH5 into that same point, which would either be into a microfilter, or a filtered socket.
If you cannot find where you put the HH5 DSL lead, then the one going into the modem may work.
I'm not sure if I understand. I have a box on the wall with 2 sockets, the lower socket is the phone, the one above has a lead that goes to the DSL socket in the modem. Is it that DSL that I plug into the hh5 DSL socket instead of the modem socket?
That's right @Birobod
Plug the DSL lead into the Hub 5 instead of the Openreach modem. Post back and let us know how you get on with this.
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