Broadband drop outs

[stanster]

OK, don't think I've got a filter, will have a look later.

So what am I looking for a drop in the noise on the line (slight hiss).

The dsl will not be conncted if I take the faceplate off ?

[pippincp]

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@stanster wrote:
The dsl will not be conncted if I take the faceplate off ?

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Yes it will if connected to the filter.

If there is a hiss on the line it needs reporting as a line fault no mention of broadband.

[Keith_Beddoe]

You need to leave it connected in the test socket for as long as it takes, to see if you still get the dropout problem.

While its connected like that, do a check to make sure that all extension sockets, if you have any, have no dial tone on them, as they should be routed via that faceplate and connected to the back of the bottom section, as shown here

Extension wiring connection point

If any extension sockets do have dial tone on them, then you have a fault with your internal phone wiring.

[stanster]

Found a filter and fitted as suggested :

Line Status: 

DSL Modulation Type: 

Annex Type: 

  Upstream Downstream

Current Rate(kbps)	4107	22399
Max Rate(kbps)	4153	30319
SNR Margin(dB)	6.1	7.5
Line Attenuation(dB)	0	26.1
Errors(pkts)	0	0

[Keith_Beddoe]

Leave it like that, and see if you still get the packet errors.

[stanster]

24 hours data :

Line Status: 

DSL Modulation Type: 

Annex Type: 

  Upstream Downstream

Current Rate(kbps)	4107	22399
Max Rate(kbps)	4159	28192
SNR Margin(dB)	6.1	6.4
Line Attenuation(dB)	0	26.1
Errors(pkts)	34	547

[imjolly]

so connection stable for last 24hrs

[stanster]

What about the errors ?