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Message 11 of 14

Re: Broadband dropping speed several times a day, every day

Ok, so I am a Microsoft .NET developer (stating that upfront so you know I am not puzzled by tech or networking terminology) so can you explain how and where to measure the "sync speed" to the hub. I'd be interested in looking at that metric.

 

 

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Message 12 of 14

Re: Broadband dropping speed several times a day, every day

Advanced settings> technical log> information

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Message 13 of 14

Re: Broadband dropping speed several times a day, every day

Thanks for that, As suspected it says 20mb/80mb for data rate. Its a Hub 6A with v1.0 hardware. 

So this doesn't show any potential issues. But I will keep an eye on things. 

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Message 14 of 14

Re: Broadband dropping speed several times a day, every day

Check it when you get the speed drop. If it still reports 80/20 it points to probable congestion in the backhaul as suggested by @iniltous  rather than a line fault.