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Broadband fails at 9.30 GMT and 3.00pm - anyone know how to get help?

For 3 weeks, everyday, my broadband drops at exactly the same time without fail - even if I turn every device in the house off the broadband drops for about 20mins.

It is not possible to contact BT for 3 weeks due to Covid-19, anyone got any advice as its really annoying if on a video-call I have to keep saying "its almost time, BT will drop" and the calls drops!

Jon

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Broadband fails at 9.30 GMT and 3.00pm - anyone know how to get help?

Suspect it is your boiler/ central heating time switch arcing and causing interference.

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