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Beginner
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Message 1 of 3

Broadband issues

We have the fibre 2 package and at £50 pm I think our connection should be better. I have 2 ps4s in my household, if one is playing a game and the other is downloading a game, both lag, surely 2 consoles, both are wired to the hub btw, should be performing better, any suggestions for me as it's driving me mad, I am in the TR8 postcode if that helps.
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Distinguished Sage
Distinguished Sage
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Re: Broadband issues

Welcome to this user forum.

In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker


Please remember to edit out your phone number before you post the results.

Could you please post the results from the BT Wholesale speed checker, including the further diagnostics.
 
Speed tester
 
Thanks

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Distinguished Sage
Distinguished Sage
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Re: Broadband issues

please post stats from your hub   if hh6 then advanced settings then technical log information



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