Infinity 1 (unlimited)
My "expected speed" was given as 51mb down & it has been broadly around that on our (new build) estate for around 18 months or so until the last few weeks.
Tested this morning @ 1100 ...d/load speed 49.5mb....good
Tested again @1244 ......d/load speed 6mb......not good
Yesterday evening it was around 20mb when I checked ( 2300)
Speed varies with load of course but the recent results are discouraging to say the least as it seems that the speed now drops way down when people actually use the same feed as me
BT say they have no faults reported on the line & the speed check is described as "as expected" with their "snapshot" speed reported as 53mb 8 days ago.
Activity in the street cab & surrounding two cabs seems higher than normal but not exceptional
This has only become noticeable in the last month or so to the extent of motivating me to run speed checks
Is there any way of improving the "average" speed here or do we just have to "grin & bear it"
Solved! Go to Solution.
Sorry to hear you are having a problem your broadband speeds, could you please private message me your phone landline number so I can take a look at it for you. Thanks
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can you post stats from your hub if hh6 advanced settings then technical log information
can you run btspeedtester and when firsdt test completes then run diagnostic test and post results must be done with wired connection please run when download speed appears ok and again when poor http://www.speedtest.btwholesale.com/
enter your phone number and post results delete number but leave exchange and cab https://www.btwholesale.com/includes/adsl/main.html
heres the Checker page
down speed 15mb.......up speed 9mb ....tested @ 1610
I use a TP-Link router, the BT one is buried in the shed & the line is quiet
I know it's a standard request & I don't mind posting this but I'm not sure if this will be relevant as the problem seems to be "load dependant" or perhaps I'm on the wrong end of the stick in the cab ?
you need to run the diagnostic test and post results using Tplink is ok but needs to be connected with ethernet cable not via powerline connectors there are previous posts where powerlibe adapters caused problems with download speed I think they were tplink adapters
not sure what you mean by 'I'm on the wrong end of the stick in the cab ?'
trying to see if without the adapters there is still a problem with congestion
The wifi usb adaptor was to hand so I fitted it & speeds are back to normal !
Now I think of it I had bought a set of 2 from BT to use with the TV.
I then bought another pair from fleabay (cheaply) & 1 of those was feeding my pc and is too warm to the touch (warmer than it should be) so is obviously faulty in some way. I'll pull it apart tomorrow & have a look at whats going on inside the thing.
Initial thoughts are some sort of bandwidth restriction through the adaptor as it heats through use which could explain working normally when "cold"
Thank you ImJolly
I'll post up as solved
You cannot have two different sets of powerline adapters connected to the home hub as they will interfere with each other, and you could end up with an Ethernet loop.
You could get an additional one like the ones you use for the TV, and pair it with the existing BT ones.
There is an explanation on this page
It would be best not to use those other ones you bought.