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Message 11 of 18

Re: Broadband speed

When going into broadband checker ,enter tel.no. As soon as I enter 01661 it comes up as no. Invalid.When trying address checker it just freezes.

Why can't you do the speed check?

John

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Message 12 of 18

Re: Broadband speed

are you a bt broadband customer?



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Message 13 of 18

Re: Broadband speed

The broadband checker reports an "invalid number" until you enter the complete number.
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Message 14 of 18

Re: Broadband speed

I did enter full number & The same reply came up,no.  invalid.

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Message 15 of 18

Re: Broadband speed

are you a bt broadband customer  if not that would be one reason checker does not work

 



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Message 16 of 18

Re: Broadband speed

Yes I am

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Message 17 of 18

Re: Broadband speed

post hub stats

if hh5 then troubleshooting then helpdesk

if hh6/SH2 then advanced settings then technical log information

check quiet line test  dial 17070 option 2  should hear you number repeated and then should be silent  best with corded phone



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Message 18 of 18

Re: Broadband speed

if you are a bt broadband customer the dslchecker should work and give results

try your address 



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