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AmyV
Beginner
473 Views
Message 11 of 14

Re: Broadband speeds lower than guaranteed!

It was with both.
I just confirmed that I'd performed the speed tests/BT wholesale etc. through an ethernet and wireless connection for best results.

After the engineer has now just reset the router and performed his tests, I am receiving 67Mbps download through ethernet/power line, but WiFi still remains between 30-40Mbps.

Because of this, the engineer said it's probably a faulty router, resulting in slow Wifi throughput.

The two WiFi bands are already split. I did this before I even had the issue.

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Distinguished Sage
Distinguished Sage
466 Views
Message 12 of 14

Re: Broadband speeds lower than guaranteed!

Have you tried changing channel?

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AmyV
Beginner
451 Views
Message 13 of 14

Re: Broadband speeds lower than guaranteed!

I've used inSSIDer so that both bands are on the best channels

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AmyV
Beginner
440 Views
Message 14 of 14

Re: Broadband speeds lower than guaranteed!

BT are sending me a brand new router, should be here by Friday.
I'll give that a try and see what happens.
Hopefully it's just a fault with the router, the engineer said he wouldn't be surprised if it was!

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