Broadband

[Lorab]

Anyone able to help?
Broadband goes down every evening hub flashes orange and in particular when incoming calls.
Only just got BT to change internal wiring and socket but even when hub is rebooted the problem still exists.
Could it be a wiring fault or pair issue?

[Techwizz]

Sounds like a wiring fault if the Hub drops connection when the phone rings. HRJ (High Resistance Joint) faults have very similar symptoms to what you're explaining.

Can you try connecting the Hub to the test socket, and see if the issue still occurs?