cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lbrown1
Beginner
309 Views
Message 1 of 3

Broadband

Broadband kit to potentially be returned.

Only received today new and unboxed.

Live in norwich engineer meant to come tomorrow was all orederd before social distance rules,unsure if engineer will come or not. (Not likely) unable to print  return label,how would kit be returned of necessary. Not tried customer service as thats likely to be difficult. 

0 Ratings
Reply
2 REPLIES 2
-Richie-
Guru
302 Views
Message 2 of 3

Re: Broadband

If you did decide to cancel, a returns kit would be sent automatically with freepost packaging, when EE stores open again you can also drop them off there to return.

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
300 Views
Message 3 of 3

Re: Broadband

are you getting FTTC or FTTP  if latter you will something like this in your home  ONT fttp_small_ont_2019.jpg



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply