cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
419 Views
Message 1 of 5

Bt Infinity

Go to solution

Hi i had infinity up to 52mbps installed last wednesday  was getting 52 mbps down then it dropped to 45mbps im getting 53meg maximum data rate with about 6.2db noise sometimes dropping to 5.8 down/up my sync speed stays the same but the maximum data rate goes all the way to 57 mbps sometimes am i maxed out or can it be sorted ? also the last 3 days my smart hub restarts at 5pm then at about 8 and 10 pm what do you think this is as its everyday ? cheersScreen Shot 2017-02-07 at 00.06.55.pngScreen Shot 2017-02-07 at 00.06.55.png

0 Ratings
Reply
4 REPLIES 4
Highlighted
Aspiring Expert
393 Views
Message 2 of 5

Re: Bt Infinity

Go to solution
The Smart Hub has as number of issues so it's difficult to pin point. Have you tried any of the earlier BT Hubs or a third-party router?
0 Ratings
Reply
Highlighted
Contributor
373 Views
Message 3 of 5

Re: Bt Infinity

Go to solution

no i only have a hub 3 and 4 but no modem so cant use them on fibre

0 Ratings
Reply
Highlighted
Guru
323 Views
Message 4 of 5

Re: Bt Infinity

Go to solution
Perfectly good fibre VDSL connection ... SNR fluctuates slightly all normal. Leave it connected, don't reset it, just let it harden and settle down.
Highlighted
Contributor
273 Views
Message 5 of 5

Re: Bt Infinity

Go to solution

miles better now cheersScreen Shot 2017-02-08 at 16.39.05.png

0 Ratings
Reply