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Distinguished Sage
Distinguished Sage
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Message 11 of 43

Re: Bt infinity 2 DLM

I was referring to the OP's problem.

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thomasmulhall
Contributor
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Message 12 of 43

Re: Bt infinity 2 DLM

hi shoulden the noise maegin be 6 not 12. i will post the stats tommaror.

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MBR123
Expert
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Message 13 of 43

Re: Bt infinity 2 DLM

Tbh I dont know why BT/Openreach dont fix this DLM issue or maybe something where you can opt out of DLM cause my line is 100% stable all the time no drop outs nothing but what I do suffer in my area is, is bad power cuts and when I get a couple I go from a stable for months on end 26MB Down to below 15MB Down instantly just in a matter of two turn offs to my Home Hub 5. The DLM is really annoying and should be sorted at least for customers that dont have issues with there connections and DLM is only down to power cuts! Mine goes especially bad if I get a power cut at say 6.00p.m. at night then my speeds go write down if I get a power cut at say 7.00a.m. in the morning its not to bad the speeds are not really affected but 5.00p.m. onwards at night time its bad news for me and you cannot reset it after a power cut say the next morning cause turning off and back on again acts as another turn off for the equipment and DLM gets worse not better! Its the only annoying thing about Infinity to me if I could opt out of DLM for my line I would be well happy!!!

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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thomasmulhall
Contributor
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Message 14 of 43

Re: Bt infinity 2 DLM

hi my stats are

 

1. Product name:BT Home Hub
2. Serial number:+068342+NQ34434564
3. Firmware version:Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 12/01/14
4. Board version:BT Hub 5A
5. VDSL uptime:0 days, 00:05:05
6. Data rate:20000 / 79995
7. Maximum data rate:29760 / 102256
8. Noise margin:12.5 / 11.9
9. Line attenuation:0.0 / 5.5
10. Signal attenuation:0.0 / 5.5
11. Data sent/received:49.5 MB / 162.8 MB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:Yes
14. 2.4 GHz Wireless network/SSID:BTHub5-6X8N
15. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 300 Mb/s)) 20/40 MHz, WPS enabled
16. 2.4 GHz Wireless security:WPA2
17. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
18. 2.4 GHz Wireless network/SSID:BTWiFi-with-FON
19. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 300 Mb/s)) 20/40 MHz, WPS disabled
20. 2.4 GHz Wireless security:None
21. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
22. 2.4 GHz Wireless network/SSID: 
23. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 300 Mb/s)) 20/40 MHz, WPS disabled
24. 2.4 GHz Wireless security:None
25. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
26. 2.4 GHz Wireless network/SSID:Auto-BTWiFi
27. 2.4 GHz Wireless connections:Disabled
28. 2.4 GHz Wireless security:None
29. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
30. 2.4 GHz Wireless network/SSID: 
31. 2.4 GHz Wireless connections:Disabled
32. 2.4 GHz Wireless security:None
33. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
34. 5 GHz Wireless network/SSID:BTHub5-6X8N-5GHz
35. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 80 MHz, WPS enabled
36. 5 GHz Wireless security:WPA2
37. 5 GHz Wireless channel:Automatic (Smart Wireless)
38. 5 GHz Wireless network/SSID:BTWiFi-with-FON
39. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 80 MHz, WPS disabled
40. 5 GHz Wireless security:None
41. 5 GHz Wireless channel:Automatic (Smart Wireless)
42. 5 GHz Wireless network/SSID: 
43. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 80 MHz, WPS disabled
44. 5 GHz Wireless security:None
45. 5 GHz Wireless channel:Automatic (Smart Wireless)
46. 5 GHz Wireless network/SSID:Auto-BTWiFi
47. 5 GHz Wireless connections:Disabled
48. 5 GHz Wireless security:None
49. 5 GHz Wireless channel:Automatic (Smart Wireless)
50. 5 GHz Wireless network/SSID: 
51. 5 GHz Wireless connections:Disabled
52. 5 GHz Wireless security:None
53. 5 GHz Wireless channel:Automatic (Smart Wireless)
54. Firewall:Default
55. MAC Address:18:62:2c:44:c3:86
56. Software variant:-
57. Boot loader:-
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thomasmulhall
Contributor
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Message 15 of 43

Re: Bt infinity 2 DLM

i have done a speed test and it says that it is 24 mbps on all my devices do i still have a line fault

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Distinguished Expert
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Message 16 of 43

Re: Bt infinity 2 DLM

No fault according to those stats. You're running at max speed.
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thomasmulhall
Contributor
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Message 17 of 43

Re: Bt infinity 2 DLM

oh but i should be at 70Mbps not 30 Mbps

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thomasmulhall
Contributor
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Message 18 of 43

Re: Bt infinity 2 DLM

last week i called out bt to see if there was a fault and there was a fault. but i am not sure if there is still one.

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thomasmulhall
Contributor
359 Views
Message 19 of 43

Re: Bt infinity 2 DLM

hi it seems my noise margin is 12.5/11.9

 

here is my new stats update box been running for 3 hours without restart

 

1. Product name:BT Home Hub
2. Serial number:+068342+NQ34434564
3. Firmware version:Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 12/01/14
4. Board version:BT Hub 5A
5. VDSL uptime:0 days, 03:23:49
6. Data rate:20000 / 79995
7. Maximum data rate:29698 / 102487
8. Noise margin:12.4 / 12.0
9. Line attenuation:0.0 / 5.5
10. Signal attenuation:0.0 / 5.5
11. Data sent/received:432.9 MB / 1.4 GB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:Yes
14. 2.4 GHz Wireless network/SSID:BTHub5-6X8N
15. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 300 Mb/s)) 20/40 MHz, WPS enabled
16. 2.4 GHz Wireless security:WPA2
17. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
18. 2.4 GHz Wireless network/SSID:BTWiFi-with-FON
19. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 300 Mb/s)) 20/40 MHz, WPS disabled
20. 2.4 GHz Wireless security:None
21. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
22. 2.4 GHz Wireless network/SSID: 
23. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 300 Mb/s)) 20/40 MHz, WPS disabled
24. 2.4 GHz Wireless security:None
25. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
26. 2.4 GHz Wireless network/SSID:Auto-BTWiFi
27. 2.4 GHz Wireless connections:Disabled
28. 2.4 GHz Wireless security:None
29. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
30. 2.4 GHz Wireless network/SSID: 
31. 2.4 GHz Wireless connections:Disabled
32. 2.4 GHz Wireless security:None
33. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
34. 5 GHz Wireless network/SSID:BTHub5-6X8N-5GHz
35. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 80 MHz, WPS enabled
36. 5 GHz Wireless security:WPA2
37. 5 GHz Wireless channel:Automatic (Smart Wireless)
38. 5 GHz Wireless network/SSID:BTWiFi-with-FON
39. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 80 MHz, WPS disabled
40. 5 GHz Wireless security:None
41. 5 GHz Wireless channel:Automatic (Smart Wireless)
42. 5 GHz Wireless network/SSID: 
43. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 80 MHz, WPS disabled
44. 5 GHz Wireless security:None
45. 5 GHz Wireless channel:Automatic (Smart Wireless)
46. 5 GHz Wireless network/SSID:Auto-BTWiFi
47. 5 GHz Wireless connections:Disabled
48. 5 GHz Wireless security:None
49. 5 GHz Wireless channel:Automatic (Smart Wireless)
50. 5 GHz Wireless network/SSID: 
51. 5 GHz Wireless connections:Disabled
52. 5 GHz Wireless security:None
53. 5 GHz Wireless channel:Automatic (Smart Wireless)
54. Firewall:Default
55. MAC Address:18:62:2c:44:c3:86
56. Software variant:-
57. Boot loader:-
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Distinguished Expert
353 Views
Message 20 of 43

Re: Bt infinity 2 DLM

Your data rate in line 6 is at the max 80/20
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