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licquorice
Distinguished Sage
Distinguished Sage
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Message 11 of 13

Re: Bt team giving us false info

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stephen_1982
Aspiring Contributor
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Message 12 of 13

Re: Bt team giving us false info

So i will  have to have a new one installed on my end  or   go to another isp for a new install? 

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stephen_1982
Aspiring Contributor
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Message 13 of 13

Re: Bt team giving us false info


I emailed bt the screen shot of the open reach enquiry of what speeds we can get all  they gave us was a phone number to the loyalty team what good will that do if we call them up?   other isp are happy to take my order and put me on a new line and will install a new ont that will supoort up to 900 speeds

I got offered 1000/115 for  £57.99   buti know you will only get up to 900 

Surely bt can switcb us to  a new  line and ont  if other isps can why cant bt even if we wait untill june cancell and  order a new package? 

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