cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Anonymous
Not applicable
738 Views
Message 1 of 7

CONTRACT INFO!!!

Go to solution

HELLO ALL!! 

 

WHERE DO I FIND MY CONTRACT INFORMATION?! 

 

0 Ratings
Reply
6 REPLIES 6
734 Views
Message 2 of 7

Re: CONTRACT INFO!!!

Go to solution

You can see the terms and conditions at www.bt.com/terms
Your contract start date is when the service went live, your contract duration will be on the order confirmation, as you stated you joined in April 2020, it will be a 24 month minimum term.

0 Ratings
Reply
Anonymous
Not applicable
712 Views
Message 3 of 7

Re: CONTRACT INFO!!!

Go to solution

Hello @-Richie-,

 

OK thanks for you're kind reply once again 😀 👍.

 

Would it be possible to have this contract information sent to my e-mail address again please or will I have to phone BT? Because I have not information on this.

 

0 Ratings
Reply
702 Views
Message 4 of 7

Re: CONTRACT INFO!!!

Go to solution

You should be able to see the order confirmation at www.bt.com/mybt and look at the original order, that will confirm the monthly price, contract duration and when your start dates is, the rest is links to the terms at www.bt.com/terms and calling plan charges which are found at www.bt.com/tariffguide

You can contact BT and then they can resend the confirmation in the original format it was sent.

0 Ratings
Reply
694 Views
Message 5 of 7

Re: CONTRACT INFO!!!

Go to solution

@Anonymous 

First of all you need to go to this page. https://www.bt.com/appsordermgmt/secure/listoforders.do
Then select the order that you wish to view, and on the top right there will be a link saying "Show contract terms"

0 Ratings
Reply
Anonymous
Not applicable
691 Views
Message 6 of 7

Re: CONTRACT INFO!!!

Go to solution

Hello again @-Richie-,

 

I've found it thank you 🙂.

 

0 Ratings
Reply
Anonymous
Not applicable
688 Views
Message 7 of 7

Re: CONTRACT INFO!!!

Go to solution

Thank for that @Keith_Beddoe but @-Richie- solved it for me thank you

0 Ratings
Reply