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davidb00
Aspiring Expert
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Message 1 of 5

Cabinets in Exchange?

Someone I know has moved to South Wales and he was told that his line was only capable of a slow broadband speed (about 1-2 Mbs.)

I have run the BT Wholesale BB checker which produced these results.

BBAC.jpg

He has been told that BT fibre broadband is not available a this address as this line was directly cabled from the exchange.

I find this confusing(perhaps an age thing) but the results of the checker shows that it is available on his line.

 

 

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albertj
Contributor
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Message 2 of 5

Re: Cabinets in Exchange?

If they try to place an order with BT or any other VDSL provider, it just says 1-2mb?

You could try tweeting Openreach https://twitter.com/OpenreachHelp and see if they can clear it up for you.
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Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: Cabinets in Exchange?

 The number you used on dslchecker the actual bt phone number of your friend?

there are no cabinets in the exchange but are normally erected just outside



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davidb00
Aspiring Expert
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Message 4 of 5

Re: Cabinets in Exchange?

Yes the number I used was that of my friend, I suspect the line is too long and hence the losses to great to warrent an Infinity connection.

Is it possible to work out the distance and/or the speed of a DSL line.

If he was unable to upgrade to infinity, is it possible that by changing the homehub to say a Billion router that the speed could be increased, maybe by tweeking the SNR. 

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Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: Cabinets in Exchange?

you can see from dslchecker results that the phone number of your friend returned an estimated speed range of 80/72mb down and 20/19mb up speed  it also shows your friend is on cab 1 and not EO.  should be able to order fibre from these results



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