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chrismc576
Aspiring Contributor
518 Views
Message 1 of 25

Can I get Fibre or Not???

Hi

We have been waiting for months for our new fibre cabinet to be connected, checking the Openreach website frequently to see if it was activated. This weekend it now said it was ready to tke orders and to check with the providers in my area.

I checked with BT and EE and both said it wasn't available. The report from BT Wholesale said it was available at my cabinet but the Upload speed was only 5 Mbps!!!!!

What is happening?

bt.jpg

 

 

 

 

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24 REPLIES 24
licquorice
Distinguished Sage
Distinguished Sage
513 Views
Message 2 of 25

Re: Can I get Fibre or Not???

Simply that your cabinet has been enabled for fibre but you are too far from it to benefit.

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chrismc576
Aspiring Contributor
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Message 3 of 25

Re: Can I get Fibre or Not???

 

How is that possible - its less than 100m away and serves 6 households?


 

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licquorice
Distinguished Sage
Distinguished Sage
502 Views
Message 4 of 25

Re: Can I get Fibre or Not???

What is the exchange and cabinet that the checker showed?

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chrismc576
Aspiring Contributor
495 Views
Message 5 of 25

Re: Can I get Fibre or Not???

Bacton, Cabinet 13
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licquorice
Distinguished Sage
Distinguished Sage
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Message 6 of 25

Re: Can I get Fibre or Not???

Does it have a number on it? (the one 100M away) I can see a cabinet in Finningham on Google street view but it hasn't got a number.

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chrismc576
Aspiring Contributor
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Message 7 of 25

Re: Can I get Fibre or Not???

I would have to check. All I know is that it is cabinet 13
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licquorice
Distinguished Sage
Distinguished Sage
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Message 8 of 25

Re: Can I get Fibre or Not???

Just trying to ascertain where cabinet 13 is physically located. Just because there is a cabinet 100M away doesn't mean you are necessarily connected to it.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 9 of 25

Re: Can I get Fibre or Not???

this is your cabinet and postcode

Cabinet P13   FTTC Available from 31st December 2017   Phase SEP Suffolk 16a    89   Huawei   IP14 4TJ 


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chrismc576
Aspiring Contributor
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Message 10 of 25

Re: Can I get Fibre or Not???

Thanks but it doesn’t explain why it’s showing only 5Mbps for a FTTC - a fault do you think?
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