A BT engineer who was working at my house and the local cabinet told me yesterday that GFast is available in my street, but sales say it is not available. Why the difference, and can I do anything to get it?
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what option do you get entering phone number
It may be available in your street but you may be too far from the cabinet. G.Fast only works over very short distances.
Put your phone number in the checker and post a screenshot of the result (remember to edit out your phone number from the screenshot before posting)
Thanks to both. Here is the screenshot. It has come out very small. If you can't see what is needed please me know which parts you need and I'll extract them. I am probably in the region of 100 meters from the cabinet. I get over 70 megs on my FTTC broadband.
as you can see there is no G.FAST available to your phone number according to dslchecker
you could try FTTP TEAM who deal with G.FAST and see if they can help 08005874787
It would say G.Fast on the right and give you the estimated speeds as er the VDSL entries.
Thanks again. I did not get any help from that 0800.. number. They only repeated that gfast is not available. So I shall have to give up without finding out why it is not available despite being told by the engineer that it is.