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jpadeutsch
Aspiring Expert
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Message 1 of 22

Can I get Gfast

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A BT engineer who was working at my house and the local cabinet told me yesterday that GFast is available in my street, but sales say it is not available. Why the difference, and can I do anything to get it?

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21 REPLIES 21
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 22

Re: Can I get Gfast

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what option do you get entering phone number

https://www.broadbandchecker.btwholesale.com/#/ADSL



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licquorice
Distinguished Sage
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Message 3 of 22

Re: Can I get Gfast

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It may be available in your street but you may be too far from the cabinet. G.Fast only works over very short distances.

Put your phone number in the checker and post a screenshot of the result (remember to edit out your phone number from the screenshot before posting)

https://www.broadbandchecker.btwholesale.com/#/ADSL

jpadeutsch
Aspiring Expert
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Message 4 of 22

Re: Can I get Gfast

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Thanks to both. Here is the screenshot. It has come out very small. If you can't see what is needed please me know which parts you need and I'll extract them. I am probably in the region of 100 meters from the cabinet. I get over 70 megs on my FTTC broadband.

jpadeutsch_0-1623324422490.png

 

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imjolly
Distinguished Sage
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Message 5 of 22

Re: Can I get Gfast

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as you can see there is no G.FAST available to your phone number according to dslchecker

you could try FTTP TEAM who deal with G.FAST and see if they can help  08005874787



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jpadeutsch
Aspiring Expert
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Message 6 of 22

Re: Can I get Gfast

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Thanks. In what way would the table tell you that there is or is not gfast?

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pippincp
Sage
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Message 7 of 22

Re: Can I get Gfast

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It would say G.Fast on the right and give you the estimated speeds as er the VDSL entries.

jpadeutsch
Aspiring Expert
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Message 8 of 22

Re: Can I get Gfast

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Thanks again. I did not get any help from that 0800.. number. They only repeated that gfast is not available. So I shall have to give up without finding out why it is not available despite being told by the engineer that it is.

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pippincp
Sage
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Message 9 of 22

Re: Can I get Gfast

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If the route of your line is more then 300mtrs from the cabinet you won't get G.Fast.

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jpadeutsch
Aspiring Expert
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Message 10 of 22

Re: Can I get Gfast

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It is nowhere near 300 meters. More like 100 meters

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