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twitchboy
Aspiring Contributor
317 Views
Message 1 of 4

Can I get infinity or not?

Hi

 

I recently received a letter from BT telling me that I had BT Infinity broadband enabled in my area and that I could order it. However, when I use the online checker on the BT website it is giving me mixed information. When I use this checker it says that I can receive infinity

http://www.productsandservices.bt.com/products/tv/packages 

but this one says I can't

http://www.productsandservices.bt.com/products/broadband/packages

I don't want to order something that I cannot actually get and then have to go through the torture of having to cancel the DD etc. How do I know if I can get it or not for sure? I used the chat help function and the guy on there said I can't get it but he also admitted that he just used the same online checker that I did so he knows as much as me.

Cheers

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3 REPLIES 3
Distinguished Sage
299 Views
Message 2 of 4

Re: Can I get infinity or not?

use this checker http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput
if it shows FTTC available then infinity is available to you
then phone BT sales and place the order that way
twitchboy
Aspiring Contributor
263 Views
Message 3 of 4

Re: Can I get infinity or not?

Screenshot.png

 

So this tells me that I can get it, right?

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Distinguished Sage
Distinguished Sage
252 Views
Message 4 of 4

Re: Can I get infinity or not?

Yes it says available and expected speed on infinity 2 is 63.5mb


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