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JoJoH2
Aspiring Contributor
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Message 1 of 11

Can I get ultrafast?

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Recently I got a leaflet through my door from www.wiltshireonline.org advertising using its site to check for faster internet in my area.

A few days after registering for notifications of fiber being available I (surprisingly) get a email a day or so later saying it is and bt’s avalibilty checker seems to confirm this with ultrafast.

(see images attached “check 1” and “check 2”)

but I have been stung before over a year ago with super fast where after switching over and getting slower internet then the adsl 2+ I had I was told we are too far from the cabinet and cant get the promised 10mbps up so I had to switch back.

The closest fiber cabinet is still 2,697m away (using https://www.telecom-tariffs.co.uk)

From what I have researched online as long as the fiber line (FTTP) exists which I assume it does as it is being advertised to me so it shouldn’t be affected by range but after looking up ultrafast online some part of the network is ran through g.fast which as I learnt last time is affected by range and we are too far from the cabinet for that. (See attached image “adsl checker”)

Would somone be able to confirm or deny if I can get the advertised ultrafast?

if you need any further information let me know.

(And apologies if I am way off in my analyses it’s all based off looking it up and reading simmiler topics here.)

E12C1FEE-CDE6-450A-940C-E31EC2C18A3E.jpegCheck 1E5E58ECA-53A2-4159-B4C6-44E6333E262A.jpegCheck 203315154-9E7C-4ED9-8D8B-729095EAC05D.jpegAdsl Checker

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Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: Can I get ultrafast?

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from the checker you have FTTP available which does not come fromcabinet like FTTC

phone FTTP team and see what they can offer  08005874787



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conrad
Recognised Expert
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Message 3 of 11

Re: Can I get ultrafast?

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Your ultrafast will be provided by way of FTTP which is available.

You will need to ring 0800 587 4787 to order it - you can get Superfast Infinity 1 or 2  55/10 or 80/20 or either of the Ultrafast speeds.

JoJoH2
Aspiring Contributor
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Message 4 of 11

Re: Can I get ultrafast?

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Thanks both of you for getting back so quick.

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Sage
Sage
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Message 5 of 11

Re: Can I get ultrafast?

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No, FTTP is not distance limited. You could be hundreds of miles away from the headend and still get full speed.

JoJoH2
Aspiring Contributor
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Message 6 of 11

Re: Can I get ultrafast?

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Thanks for that, I missed your message to start with.

 

Are the instillation costs higher then the quoted ones on the avalibility checker as I assume it’s more to fit fiber to the premises?

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Message 7 of 11

Re: Can I get ultrafast?

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Nope, with Native FTTP the Installation costs are standard if not free depending on the what package you take out.
JoJoH2
Aspiring Contributor
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Message 8 of 11

Re: Can I get ultrafast?

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Thanks, that’s good to know, the only thing that’s worrying me is on the adsl checker it lists the fiber as WBC FTTC, i’m Pretty sure that’s for business’s and costs a lot monthly to run.

or doesn’t the fiber avalible to me appear on the adsl table?

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Distinguished Sage
Distinguished Sage
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Message 9 of 11

Re: Can I get ultrafast?

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Nope, the expensive version is FTTPoD.

WBC FTTP is the native version at standard prices.

JoJoH2
Aspiring Contributor
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Message 10 of 11

Re: Can I get ultrafast?

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Oh that’s great, thanks again everyone for answering my questions, I will give them a call and see if I can get the ball rolling on this