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ross82
Beginner
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Message 1 of 3

Can’t run speed test

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1B1E1CAF-B805-4E73-863C-48FE2A2C6007.png

Full Fibre installed today with Smart Hub. Minimum download speed meant to be 455 Mbps. Speed test.net said 300 Mbps at about 5pm. Then 40 Mbps by 7pm. When I try to test the speed in the BT app I get a message saying it can’t run a test. Any advice?

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pippincp
Distinguished Sage
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Message 2 of 3

Re: Can’t run speed test

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You cannot run that speed test app on FTTP. Use this. https://fast.com/en/gb/ 

ross82
Beginner
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Message 3 of 3

Re: Can’t run speed test

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Thanks, feel like BT should make that clearer.