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DiscoDave1
Aspiring Contributor

on ‎07-12-2019 11h23

211 Views
Message 21 of 22

Re: BT support - DLM does not apply to FTTC connections, only FTTP

I contacted BT support who have told me a combination of:

DLM will be removed from my line within 24 hours

When it wasn't, I chased up and the response was:

 The exchange monitoring the stability of the line regardless if it's copper or fibre it cannot be removed. 

It's hilarious how every time I call BT I get a different answer.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-12-2019 11h41

202 Views
Message 22 of 22

Re: BT support - DLM does not apply to FTTC connections, only FTTP

Helpdesk have eventually confirmed what I said in last post  DLM cannot be removed



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