cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DiscoDave1
Aspiring Contributor
1,330 Views
Message 1 of 22

Capped at 40000kbit Sync Rate

Hi all,

Previously I've noticed that my sync speed has been anywhere from say, 43448kbit - 449238kbit, with arbitrary values in between. I've logged on my modem and I've noticed that it's bang on 40000kbit.

clipboard_image_0.png

From the checker page:

 

clipboard_image_1.png

I called BT who simply stated that as I was getting over my minimum speed there was nothing they would do. It just seems very strange it would be exactly 40000kbit - like it's been manually capped.

 

Any ideas on what this could be?

 

Thanks,

 

David

 

0 Ratings
Reply
21 REPLIES 21
pippincp
Distinguished Sage
1,323 Views
Message 2 of 22

Re: Capped at 40000kbit Sync Rate

Not until you show the full connection stats.

0 Ratings
Reply
DiscoDave1
Aspiring Contributor
1,316 Views
Message 3 of 22

Re: Capped at 40000kbit Sync Rate

Here you go:

 

clipboard_image_0.png

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
1,310 Views
Message 4 of 22

Re: Capped at 40000kbit Sync Rate

Your speed is not manually capped as there is no manual intervention as everything controlled by DLM

according to stats your attainable is 43mb and you have 40mb and well within your estimated speed range I cannot see BT doing anything unless you have a line problem like noisy line with connection dropping



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
DiscoDave1
Aspiring Contributor
1,308 Views
Message 5 of 22

Re: Capped at 40000kbit Sync Rate

Thanks for your reply.

Are you saying my sync rate of exactly 40000kbit is just coincidence?

0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,296 Views
Message 6 of 22

Re: Capped at 40000kbit Sync Rate

See this help page from Plusnet.

https://community.plus.net/t5/Library/FTTC-DLM-What-it-is-How-it-works/ba-p/1322799

40Mbs is one of the fixed speeds.

0 Ratings
Reply
DiscoDave1
Aspiring Contributor
1,291 Views
Message 7 of 22

Re: Capped at 40000kbit Sync Rate

That's interesting. Looks like I've changed bands recently then.

0 Ratings
Reply
DiscoDave1
Aspiring Contributor
1,190 Views
Message 8 of 22

Re: Capped at 40000kbit Sync Rate

So as a follow up question is it possible to request DLM to be taken off/reset from my line?

0 Ratings
Reply
pippincp
Distinguished Sage
1,176 Views
Message 9 of 22

Re: Capped at 40000kbit Sync Rate

Nothing will be done while you are within estimated range.

0 Ratings
Reply
DiscoDave1
Aspiring Contributor
1,170 Views
Message 10 of 22

Re: Capped at 40000kbit Sync Rate

"Estimated Range" is kind of rubbish anyway. When I called BT when my connection was especially poor (34mbit) I was told it was OK as I was guaranteed 35Mbit.

Yeah, I didn't get it either.

After explaining the simple maths I was told

"Oh, your true minimum is 90% of your stated minimum."

Great. I'll just watch my connection speed continue to trickle down.

0 Ratings
Reply