Had a bt engineer out a fortnight ago when he left my speed was 60Mbps now down to 40Mbps he said my extension lead to pc upstairs was causing the problem i have now moved my router next to the main bt socket. Will the line uncap and the speed return to 60Mbps
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post stats if hh6 then advanced settings then technical log information
are you now connected directly to the master socket?
any line noise dial 17070 option 2 should be silent and best with corded phone
your connection time is only 1hr is that due to manual reset or router dropping connection
you are in a banded profile probably due to the number of resets you have had either with manually resetting/moving hub or hub resetting or a combination of both you now need to maintain a stable connection with no resets and see if DLM will release banding and speed increase this could take a few weeks
Moved home hub this morning will monitor it the next couple of weeks. I was under the impression that capping needed a manual reset. Thanks.
any drop in your internet connection due moving hub, resetting, power cut etc is seen by DLM as a drop in connection and to many trigger the banded profile action
that's great move to master socket seems to really have helped