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midlife
Contributor
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Message 1 of 4

Checking speed with BT Wholesale performance test

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when I got the original fibre to the premises I was told to use the BTW performance test which was great and showed the correct speed. I have now gone onto ultrafast which means I should get a minimum of 100mb but stated 150mb. when they transferred across to ultra it showed 338mb and then 974mb which didn't make sense, its now shows 16mb and 18mb which is obviously wrong as when I check on speedtest it is showing an average of about 125mb. 

what BT speed test should be used for ultrafast?

thanks 

Graham

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NeilO
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Message 2 of 4

Re: Checking speed with BT Wholesale performance test

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Hi @midlife you should use the speed tester on the MyBT site or MyBT App to check your speed. 

midlife
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Message 3 of 4

Re: Checking speed with BT Wholesale performance test

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thank you 

was told to use the wholesale one before

will now use the other bt system 

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NeilO
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Message 4 of 4

Re: Checking speed with BT Wholesale performance test

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@midlife no problem, I was happy to help 😀