We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Hi there, we have received our new Halo and Complete WiFi kit. We have done all the trouble shooting but the WiFi strength just isn't reaching across the whole house. How do i order an extra WiFi disc?
From a post by a device expert.
Follow the steps on the Broadband troubleshooter and if you've still got wi-fi issues we'll send you an extra disc. http://bt.custhelp.com/app/answers/detail/a_id/9941/~/troubleshoot-bt-phone-and-broadband-faults (if the link doesn't work - search BT Troubleshooter / Call 0800 800 150 and our help team will support quickly)