Complete WiFi - Need extra WiFi Disc

[Lynda4]

Hi there, we have received our new Halo and Complete WiFi kit.  We have done all the trouble shooting but the WiFi strength just isn't reaching across the whole house.  How do i order an extra WiFi disc?

thanks 

Lynda 

[imjolly]

phone 150

[Keith_Beddoe]

@Lynda4 

From a post by a device expert.

Follow the steps on the Broadband troubleshooter and if you've still got wi-fi issues we'll send you an extra disc.  http://bt.custhelp.com/app/answers/detail/a_id/9941/~/troubleshoot-bt-phone-and-broadband-faults (if the link doesn't work - search BT Troubleshooter / Call 0800 800 150 and our help team will support quickly)

[Lynda4]

Thanks I followed the instructions on the trouble shoot thing, but I could not see an option to order another Disc. Will just give you guys a ring. Thanks 🙂