Note: I do have a phone line at my house although it is inactive.
So back in May when I moved into my new property, BT informed me that I could have Infinity so I signed up. However, Openreach phoned to say they were having problems getting the line to my property and would need to dig up my shared driveway (shared with 9 other properties) to remedy. I'd need permission from every homeowner in who shared the driveway so I gave up at this point as a lot of us rent and thus would need permission from the landlord.
Today, I have an Openreach engineer fitting standard up to 8mb broadband (which is rubbish as our local exchange is miles way so I can only get up to 2.5MB). I've just been talking to the engineer and he said I should be able to get Infinity through the existing phone line, he couldn't understand why BT were trying to get a new line to the property when there was an existing phone line already.
Does anyone understand what's going on? Could BT have instructed Openreach to be fitting a FTTP/FTTH line rather than use the standard phone line from the cabinet? (FTTC)? I'm confused and now wondering if I could be on a Infinity package after all!?
it's the same line from your home to the street cabinet for infinity enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
What does the DSL checker say is available for your phone line? www.dslchecker.bt.com
WBC FTTP and ADSL Max.
So it does seem they were trying to install a new fibre line to the premises which they couldn't. And no ADSL2/FTTC here according to that page, so I guess no standard Infinity (FTTC) is available, only Infinity 2 (FTTP)
You should talk to the landlord. FTTP is a great asset and would increase the desirability of the property. Infinity 3 and 4 are available for FTTP - up to 300Mbps 🙂
Correct FTTP is the option offered. I'd snatch their hand off for that!