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pavvyben123
Beginner
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Message 1 of 2

Congestion issue?

Hello,

 

I'm pretty convinced that there's a congestion issue on my exchange: EMOAKHA

 

Could this be verfied if possible please?

 

I'm getting 74mbps download during the day (tested 3 times) and in the evening it drops to below 20mbps (3mbps was the lowest). This was done using the BT Wholesale Speedtest as recommended.

 

Many thanks,

 

Ben

 

Also attached my HH stats for additional info.

 

1. Product name:BT Home Hub
2. Serial number:+068343+NQ33691976
3. Firmware version:Software version 4.7.5.1.83.8.236.1.2 (Type A) Last updated 07/07/17
4. Board version:BT Hub 5A
5. DSL uptime:1 days, 18:26:09
6. Data rate:20000 / 79995
7. Maximum data rate:29483 / 90401
8. Noise margin:12.6 / 8.9
9. Line attenuation:8.2 / 10.4
10. Signal attenuation:8.1 / 10.4
11. Data sent/received:5.3 GB / 88.9 GB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:No
14. 2.4 GHz Wireless network/SSID:BTHub5-8JM2
15. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security:WPA2
17. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID:BTHub5-8JM2_5Ghz
19. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:WPA2
21. 5 GHz Wireless channel:Automatic (Smart Wireless)
22. Firewall:Default
23. MAC Address:18:62:2c:0e:3b:36
24. Modulation:G.993.2 Annex B
25. Software variant:AA
26. Boot loader:1.0.0
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PaddyB
Moderator
Moderator
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Message 2 of 2

Re: Congestion issue?

Hi @pavvyben123,

 

I've had a look at can't see any congestion issues for EMOAKHA. I can take a look at this in more detail for you.

 

Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

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