My connection has been down for about an hour. Router just showing a solid orange light. I've done all the usual checks to see if the phone line is OK etc and turned the router off for a bit.
Tried to report the fault online but just get stuck in an endless loop on the bt site. Got as far as the troubleshooter which concludes something is going on that might affect service. However when I look at my support tickets I don't have an open one for this current outage just a closed one from a few months back nor are any specific issues flagged on the BT site that might explain the current outage.
did you try going to 'help' at top of page and then check service in my area and see is any problems not just you