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Alkalidum
Beginner
1,066 Views
Message 1 of 23

Connection dropped the DNS server isn't responding

My connection was working fine a couple of hours ago, I was watching a YouTube video then it suddenly cut out and hasn't reconnected for a few hours now. Checked the service status of my area and it says everything is working fine.
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22 REPLIES 22
Distinguished Sage
Distinguished Sage
1,058 Views
Message 2 of 23

Re: Connection dropped the DNS server isn't responding

@Alkalidum

 

Is your phone line working, can you get dial tone?

 

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Alkalidum
Beginner
1,054 Views
Message 3 of 23

Re: Connection dropped the DNS server isn't responding

Yeah phone line seems fine.
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Distinguished Sage
Distinguished Sage
1,041 Views
Message 4 of 23

Re: Connection dropped the DNS server isn't responding

Which BT home huib do you have?

 

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Alkalidum
Beginner
1,037 Views
Message 5 of 23

Re: Connection dropped the DNS server isn't responding

BT smart hub type A.
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Distinguished Sage
Distinguished Sage
1,032 Views
Message 6 of 23

Re: Connection dropped the DNS server isn't responding


@Alkalidum wrote:
BT smart hub type A.

What colour is the light on the front?

 

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Alkalidum
Beginner
1,027 Views
Message 7 of 23

Re: Connection dropped the DNS server isn't responding

Blue, it's been blue all day but the Internet icon on the windows task bar at the bottom right of the screen has had the little yellow exclamation mark which keeps appearing and dissappearing. I've also tried turning the hub off and back.on again.
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Distinguished Sage
Distinguished Sage
1,019 Views
Message 8 of 23

Re: Connection dropped the DNS server isn't responding

First flush any old invalid DNS entries.

 

If its a Windows computer you are using, then type this at the command prompt

 

ipconfig /flushdns

 

Is the computer connected to the home hub using wireless or Ethernet connection?

 

If its wireless, then try using a direct Ethernet cable connection.

 

 

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Distinguished Sage
Distinguished Sage
1,016 Views
Message 9 of 23

Re: Connection dropped the DNS server isn't responding

deleted

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Alkalidum
Beginner
1,016 Views
Message 10 of 23

Re: Connection dropped the DNS server isn't responding

OK successfully flushed the DNS Resolver Catch. It's connected directly by Ethernet cable.
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