Hi all, My connection has been dropping for awhile at night, 12-2am most nights, not really a big problem to be honest but its started happening during the day, Especially for the last week, 3 drops outs today, longest was around 40 minutes, I came home tonight to find my fiber running like a pile of ... saying i was getting 25 meg on a speedtest but couldnt load a youtube video, checked the hub, My noise margin / line attenuation had flown right up, much higher than normal so i restart everything goes back to normal, any chance it could be the weather screwing with my line?
Worth getting an engineer out to have a look?
can you post the stats from your router the disconnections will probably increase your noise margin but should not increase your attenuation
try quiet line test dial 17070 option 2 should be quiet and best with corded phone
if hh6 then advanced settings then technical log information
BT Hub 6A
0 Days, 0 Hours 18 Minutes 38 Seconds
20.00 Mbps / 80.00 Mbps
27194 / 113424
10.2 dB / 15.3 dB
45153 MB Uploaded / 45429 MB Downloaded
Smart (Channel 1)
Smart (Channel 36)
Bloody thing went off again 20 minutes ago
Thanks for the reply again, much appreciated mate
did you try quiet line test?
have you tried connecting to test socket with a filter to see if that improves your stability by eliminating your internal wiring and faceplate
Tried the quiet line test, plugged straight into the master test socket, line seems fine, spoke to my mother about it, she said the phone line was crackling last night around 7 when she was on the phone, ended up using her mobile, Ill try the line later tonight.
Ive plugged into the test socket, ill see what happens, if the it goes stable, will i just replace the socket? Its the master socket 5c
Cheers for all the help imjolly, hopefully it sorts itself out, hahaha