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Message 1 of 7

Connection getting slower and slower

Hi all

First post, Hope everyone is well.

I live in a poor connection area mainly due to distance to the cab (knew this when i signed up start of covid. 

Up until now been able to manage on the slow connection 30 down and 6 up. But over last few weeks connection is getting slower and slower and currently down to 18 down and 5 up. 

Connect through a TP-link modem/router 

04/21/2022 11:29PM
 
17.2Mbps
6.3Mbps
04/21/2022 08:16PM
 
17.2Mbps
6Mbps
04/15/2022 07:41PM
 
18.9Mbps
6.8Mbps
04/15/2022 07:34PM
 
19.5Mbps
7Mbps
04/07/2022 01:16PM
 
21.7Mbps
7.2Mbps
04/05/2022 08:46AM
 
21.7Mbps
7.4Mbps
04/04/2022 09:27AM
 
21.7Mbps
7.3Mbps
04/04/2022 08:38AM
 
21.7Mbps
7.1Mbps
04/04/2022 01:45AM
 
19.1Mbps
7.2Mbps
03/21/2022 09:04PM
 
25.1Mbps
7.3Mbps
03/17/2022 07:01AM
 
28.4Mbps
7.3Mbps
03/14/2022 10:48PM
 
30.1Mbps
6.5Mbps
03/14/2022 10:13PM
 
30Mbps
7.5Mbps
03/14/2022 07:31PM
 
29.7Mbps
6.9Mbps
03/14/2022 07:05PM
 
29.3Mbps
6.6Mbps
03/14/2022 04:33PM
 
30.7Mbps
6.5Mbps
 
as you can see it is only a recent thing.  I joined BT from Virgin for the stability although alot slower, it has been stable without packet loss that i need for streaming. 
Nothing has been changed at home and am skeptical about booking another engineer and get stung with another charge without anything being done.
 
Seems to be no noise on the line and replaced the landline handset for a BT handset. (no change)
 
any help would be greatly appreciated.
 
Swats
 
p.s. Home network is CAT7 shielded throughout. 2x Game PC and one laptop (not used at same time)
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Message 2 of 7

Re: Connection getting slower and slower

@swats73 

Post the full connection stats from the router as that will have some useful information.

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Message 3 of 7

Re: Connection getting slower and slower

DSL
Line Status:
Connected
DSL Up Time:
0 days 16 hours 8 minutes
DSL Modulation Type:
VDSL2
Annex Type:
Annex auto
Upstream Downstream
Current Rate (kbps) 6539 19998
Max Rate (kbps) 6540 37155
SNR Margin (dB) 6.3 12.3
Line Attenuation (dB) 7.3 22.3
Errors (pkts) 47 0

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Message 4 of 7

Re: Connection getting slower and slower

connection time is only 16hrs is that due to router dropping connection or manual reset?  if router dropping connection is this happening often?

are the speeds you quote in first post connection speed to tplink or download speeds at a device?  if connection speeds then looks like you have an unstable connection which is probably reason for dropping speed



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Message 5 of 7

Re: Connection getting slower and slower

The speed test results are from the router logs  and not a connected device. The short up time is due to son(electrician)  removing socket cover and plugging in a new filter directly to plug inside.

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Message 6 of 7

Re: Connection getting slower and slower

if they are connection speed in your first post then your router is dropping connection everytime the connection speed changes suggesting interference or noise.  if you have now changed the filter and connected to test socket now need to see if the line remains stable.  If you do get stability then speed should start to increase again but could take  a few weeks



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Message 7 of 7

Re: Connection getting slower and slower

Update on this post:-

speed has slightly improved to 20/6mbs, but now hopefully will not be an issue for much longer as Openreach are now pulling in fiber cables down the road to each pole.

 

Thanks for the help and fingers crossed fttp will be up and running soon.

 

Swats

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