Hi @wrutless I called there but missed you, I'll try again this evening if that suits you?
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@wrutless I see that the engineer visit was cancelled as it was realised that your fault was connected to a service outage which has now been fixed. Can you post back and let me know if you're happy to close the case as resolved?
Thanks
Neil
| Community Moderator | NeilO | |
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| Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You | ||
@wrutless no problem, I'll keep an eye out for your reply.
| Community Moderator | NeilO | |
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| Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You | ||
@wrutless Hi Dean, did you get the chance to check your connection?
| Community Moderator | NeilO | |
| Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’ | Show your appreciation! Click on the star next to a reply to say thanks | Help guide to using the community? Click below |
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| Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You | ||
