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wrutless
Contributor
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Message 11 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

Hi there is no difference, not plugged in there anymore
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Distinguished Sage
Distinguished Sage
263 Views
Message 12 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

I was not expecting the connection speed necessarily to improve but I was hoping the max attainable would be higher as would the noise margin showing more scope for higher speed as the current figures suggest you are at max speed



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Moderator
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Message 13 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

Hi @wrutless I called there but missed you, I'll try again this evening if that suits you?

Community ModeratorNeilO
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Moderator
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Message 14 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

@wrutless I see that the engineer visit was cancelled as it was realised that your fault was connected to a service outage which has now been fixed. Can you post back and let me know if you're happy to close the case as resolved?

Thanks

Neil

Community ModeratorNeilO
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wrutless
Contributor
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Message 15 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

Hi Neil,

I'll check when I get home from work later and let you know.

Kind regards
Dean
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Moderator
Moderator
187 Views
Message 16 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

@wrutless no problem, I'll keep an eye out for your reply. 

Community ModeratorNeilO
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Moderator
Moderator
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Message 17 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

@wrutless Hi Dean, did you get the chance to check your connection?

Community ModeratorNeilO
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wrutless
Contributor
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Message 18 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

Hi neil I did try it last night and it still wasnt as quick as when I first took out the contract. It has gone faster though about 57 mb, but still about 10 short of the first few weeks of my contract.

I'll check it again tonight though

Kind regards
Dean
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Distinguished Sage
Distinguished Sage
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Message 19 of 19

Re: Connection is not the minimum guaranteed 67mb anymore

can you post router stats again to compare with initial posted stats



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