I have the log file from the 20th March to the 31st March. When searching the spreadsheet file on excel for WAN. The only results are 6 of these, all on the 20th March (The first day of uptime if that matters): 15:56:40 20 Mar. WAN connection PTM connected 13:20:24 20 Mar. WAN connection PTM connected 13:12:15 20 Mar. WAN connection PTM connected 12:42:22 20 Mar. WAN connection PTM connected 11:18:03 20 Mar. WAN connection PTM connected 10:22:16 20 Mar. WAN connection PTM connected
All on the 20th March, after this day no WAN messages are there and the log goes up until the 31st March. Would this count as a stable connection?
the sort of information you are looking for you see an example on 4/4 when hub dropped or was reset - new connection speed and noise margin
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Unfortunately I only downloaded the log on the 31st so I only have the data for up until there. The connection drop on the 4th was done deliberately by me by unplugging it all and trying another socket in my house.
I have noticed in the log the following message has occurred 6 times:
20 Mar. DSL Link Up: Down Rate=1999Kbps
Like the other message all of these happened on the 20th March. Next to it is the connection speed and margin. The connection speed is unchanged at 799kbps throughout. The SNR margin down varies from 30.9 to 31.3.
There are no DSL Link Down messages in the 11 day period.
As there is no instance of DSL downtime in the 15 day time period and thats a long enough time period to demonstrate a stable connection surely thats sufficient for a DLM reset? Sorry for being insistent - but the 1.75mbps download speed when we're contractually promised vastly more is very difficult.