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skuu
Beginner
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Message 1 of 2

Constant Disconnects, No Orange Lights

For a month or so now we've been getting regular disconnects every 15 mins or so. The hub doesn't change at all, stays blue. They always fix themselves after a few minutes but it's very annoying as you can imagine. We've tried restarting it and changing the router channel. We've got lots of devices that all connect to it wirelessly and have the same problem. Any ideas?

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Moderator-Retired
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Message 2 of 2

Re: Constant Disconnects, No Orange Lights

Do all your devices disconnect at the same time? Have you tried something like inSSIDer to see which channels in your area are already in use so that you can pick the least congested channel to see if this helps at all? Which model of Homehub have you got?

Dean
BTCare Community Mod

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