Can you please confirm that there are no issues with Ethernet connected devices, only wireless devices?
Which home hub are you actually using at the moment?
It's a BT homehub 6 I think, it's the latest of the hubs.
Can't really answer that as we don't need ethernet cable devices long enough to be able to notice a difference, the lag spikes happen every 30 minutes or so.
My younger brother recieved some Xbox games over Christmas and hasn't been able to play them yet since he keeps getting kicked off, so we're all getting quite frustrated in this house with the internet at the moment.
I'll tried all channels and fiddled around with the frequencies and nothing has changed.
Its always better to avoid wireless connections, and use broadband extenders instead, if you cannot run a direct Ethernet cable.
The home hub 6 only has a choice of three wireless channels on 2GHz, out of 13, so its not very good in that respect.
I would not bother with 5G, as it only has limited range.
My only other suggestion at this time, would be to try a 3rd party router which allows all channels to be selected, and may actually give a more reliable wireless connection.
Prices start at £30, and are available locally or online. You can normally return them if it does not help.
the 5ghz on my HH6 works well but just depends on how far your device is away from the hh6
did you also change the wireless mode from 1 to either 2 or 3 to see if that helps
I'm not 100% sure what number of hub I have, I just know it's currently the latest one as we've only had it for a couple of months. On average we are getting lag spikes on each device at around every 10 minutes or so, sometimes they last for a few seconds and sometimes they will take the device offline completely for a while.
How good are the BT extenders? curious as to how they can help give a stable connection when they are wireless themselves. I don't think we're going to pay extra for any devices though as we're already paying £65 per month for the service as it is.
your previous post said you had latest hub which is the HH6
did you split the 2.4/5ghz networks to see if that helped
Don't think i've changed wireless modes before, only channels and frequencies, i'll have a look. Thanks
Yeah if HH6 is the latest then that's we have right now.
I've played around with the frequencies, didn't make any real difference unfortunately.