sorry for being thickj but where and how and in what menu on what account do you get the "advanced settings" choice? Are you saying that you go online, when on a PC, connected to the rouyter and then what are the next steps....
Tha ks. Do you think that the frayed Cat6 cable may have been the cause???
If one of the the Ethernt wires was loose, then it would affect the performance of the home hub, as it would introduce crosstalk between the transmit and receive pairs of the Ethernet cable. That would cause errors which could cause the home hub to disconnect.
You will have to see whether that was the cause.
many thanks. makes sense.
should the netGear range extenders - the 300 and the 1200 - add coinfusion to the house?
or are they a red herring
we shall indeed see
so in the example the service was just down for 40 seconds?
Yes, I just unplugged the DSL cable to give an example.
You can only access the hub from within your home network, just type 192.168.1.254 in the address bar of your browser, that will bring up the home page of the Hub then just click on the sequence I outlined in message 11