I contact the BT helpdesk for that? Anything specific I would need to ask them as all other engineers never found any line issues or stability issues.... What is the chance I simply have 2 dodgy routers?
Thank you for posting back and for taking my call earlier. I'm sorry to see that the instability has returned.
I'm running a few checks on your line and I'll give you a call in a few minutes.
OK, will await your call. For info, just to be able to either count out or count in the router I just bought a TP-Link one I am planning to put in place of the homehub to see if that solves the issue but I will await your call before doing that
New router has the same issue. Had a few disconnects already and the latest one resulted in the following:
102 dB attenuation upstream whilst the downstream one seems to be OK? Is this something that looks familiar and points to a certain/specific line error by chance?
I have not seen or heard from an OpenReach engineer (they might still come.. ??)? In the meantime my connections seems to have been locked down to a slower sync:?
8.50 Mbps / 32.40 Mbps
Maximum data rate:
17721 / 43615
13.1 dB / 9.4 dB
if you have connection stability problems then it is normal for DLM to increase noise margin and reduce speed
Understand that, putting my ongoing saga in here so the community and moderators keep appraised of what is happening. I was told an OpenReach engineer would be coming today between 8am and 1pm so assuming/hoping that will still happen (even if it is after 1pm now)