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SteveBB
Aspiring Expert
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Message 1 of 6

Currently syncing at 34541Kbps, any point upgrading to BT Infinity Plus?

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I'm currently on the old BT Infinity 1, would upgrading to Plus improve my speed or is this just what I can get? I'd definitely like a bit more speed and Virgin isn't in my area.

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Currently syncing at 34541Kbps, any point upgrading to BT Infinity Plus?

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In order to find out what connection speed, please enter your phone number into this form.
Broadband availability checker


Please remember to edit out your phone number before you post the results.

also

If you are using the BT Smart hub please can you post your connection stats by, Open a new web browser on your connected device and type 192.168.1.254 or bthomehub.home into the address bar. This will open the Hub Manager.  Click Advanced Settings’ and then ‘Technical log’

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SteveBB
Aspiring Expert
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Message 3 of 6

Re: Currently syncing at 34541Kbps, any point upgrading to BT Infinity Plus?

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I'm using a Billion router, haven't used a BT one in ages, I have a super old one in a cupboard somewhere.

Line Rate - Upstream (Kbps) 7687
Line Rate - Downstream (Kbps) 34541

bt.jpg

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Currently syncing at 34541Kbps, any point upgrading to BT Infinity Plus?

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Based on what you have posted, there is no point in upgrading, as your line cannot support a higher speed.

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Distinguished Sage
Distinguished Sage
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Message 5 of 6

Re: Currently syncing at 34541Kbps, any point upgrading to BT Infinity Plus?

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I agree keep your money



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Moderator
Moderator
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Message 6 of 6

Re: Currently syncing at 34541Kbps, any point upgrading to BT Infinity Plus?

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@SteveBB  I agree with what has been said about the speed, as you have Fibre broadband already you wouldn't see a speed improvement however with the BT Plus service there are other benefits such as the complete wifi guarantee and our keep connected promise should your broadband ever become faulty.  

This helpful article and video may help you choose if BT Plus is the right option for you.

Community ModeratorNeilO
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