I'm currently on the old BT Infinity 1, would upgrading to Plus improve my speed or is this just what I can get? I'd definitely like a bit more speed and Virgin isn't in my area.
Solved! Go to Solution.
In order to find out what connection speed, please enter your phone number into this form.
Broadband availability checker
Please remember to edit out your phone number before you post the results.
If you are using the BT Smart hub please can you post your connection stats by, Open a new web browser on your connected device and type 192.168.1.254 or bthomehub.home into the address bar. This will open the Hub Manager. Click ‘Advanced Settings’ and then ‘Technical log’
I'm using a Billion router, haven't used a BT one in ages, I have a super old one in a cupboard somewhere.
Line Rate - Upstream (Kbps) 7687
Line Rate - Downstream (Kbps) 34541
Based on what you have posted, there is no point in upgrading, as your line cannot support a higher speed.
I agree keep your money
@SteveBB I agree with what has been said about the speed, as you have Fibre broadband already you wouldn't see a speed improvement however with the BT Plus service there are other benefits such as the complete wifi guarantee and our keep connected promise should your broadband ever become faulty.
This helpful article and video may help you choose if BT Plus is the right option for you.
|Did you get the help you needed?|
Help others by clicking on ‘Mark as accepted solution’
|Show your appreciation!|
Click on the star next to a reply to say thanks
|Help guide to using the community? Click below|