Adding another 'me too' from Falkirk.
Had a super frustrating online chat with support who didn't really understand the problem. Hoping BT can put something in place that can meet their legal requirements but also give us customers the decent service that we all pay for.
same here again,, cant use ps4 for last 2-3 days just get a dns error, pc i get dns error and page timed out and this morning my speed has gone from 67mb to under 10mb down load
I've had enough as well, it's beginning to affect my work.
Anyone know the next best fibre provider to move to? Do I also need a code from BT?
Been having problems in Glasgow since last week, using Google DNS helped a bit, but it got really bad last night and I've even started having problems in online games like World of Warcraft. I can't even access bthomehub.home anymore either, just get a DNS lookup failure.
Speedtest and bt performance test show everything as fine, I've tried restarting it, switching it on and off again, making sure the appliace is plugged in and several tribal rain dances but nothing has helped.
It is now day 10 for me and still a rubbish internet. All of the same problems that I have reported throughout this thread.
I had thought that the problem had been fixed as I had not had any problems in the last 3 days or so but this morning and the night I have had minor problems again. Hope its no going to get as bad as last week
Looks like I've hit the same problem in Lisburn NI.
Sites work for a while then they disappear.
Speed test starts to work OK the fails with a connection issue.
Tried rebooting everything but no difference.
Same problem in N Ireland, random web pages can take ages to load (eg facebook,youtube,etc). Sometimes >minute, sometimes instantly.