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JB2308
Newbie
71 Views
Message 11 of 12

Re: Damaged Power Cable - No Internet

There was no dial tone in the test point so I contacted the live chat advisors. They did a test and there's "no connection between the hub and exchange". Apparently that means there's a fault outside my home. It's due to be fixed by Wednesday evening!

Thanks for the help, hopefully it get fixed soon!

And yes, no more cables for Nelson the parrot, although this time he is luckily not guilty 😂
CJT80
Expert
56 Views
Message 12 of 12

Re: Damaged Power Cable - No Internet

@JB2308

Fingers crossed! 

(on a brief aside - I once knew of a Rabbit that ate through cables like they were nothing, until he bit a 12v feed, he got a nasty shock, but survived, he never bit another cable though) 

🙂 

Kind Regards
CJT80
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