does your phoneline work?
are you moving from SKY to BT?
if now with BT for phone can you enter the number and post results remember delete number https://www.btwholesale.com/includes/adsl/main.html
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability DateFTTP Install Process ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date Left in JumperOther Offerings Availability Date Premise environmentStatus
Our records show the following FTTP network service information for these premises:- Single Dwelling Unit Residential OH Feed with no anticipated issues.
For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.
This line is on a Market B Exchange.
In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Oct-2012; the Formal Retirement date for IPstream is from 30-Jun-2014.Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number, NAD, UPRN or Access Line ID (ALID) check.
Note: If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service.
Thank you for your interest.
as this is FTTP not FTTC you need to contact the dedicated FTTP team on 08005874787 unfortunately the mods on here cannot help
everything to do with FTTP is dealt with by the FTTP team I know transferring to FTTP is more complicated than the normal FTTC transfer
Can someone provide me with a email address so that I can escalate my ongoing issue reference VOL013-*********. I am absolutely fuming that everyday I get a bog standard email telling me that you are looking into my complaint but I am told nothing promised phone calls never happen.
I ordered Superfast fibre, landline and mobile on 27/08/18 still no broadband installation despite Open reach knowing there is an ongoing issue since 10 September.
Switched from a supplier just for fibre very close to switching back.